Privacy Policy

Last updated: October 14, 2025

This Privacy Policy explains how Turbo Visuals LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use our website at http://www.turbovisuals.com and related services.

Questions? Contact us at [email protected]

QUICK SUMMARY

What we collect: Names, email addresses, phone numbers, payment information, and usage data like IP addresses and browsing activity.

How we use it: To provide our services, process payments, communicate with you, improve our platform, and send marketing (which you can opt out of).

Who we share with: Payment processors (Stripe), analytics providers (Google Analytics), and potentially business partners during mergers or acquisitions.

Your rights: You can access, update, or delete your information at any time. You can also opt out of marketing and certain tracking.

Security: We use industry-standard security measures, but no system is 100% secure.

1. INFORMATION WE COLLECT

Information You Provide:

• Contact details (name, email, phone, address)

• Account credentials (username, password)

• Payment information (processed securely by Stripe)

• Job titles and company information

• Communication preferences

• Social media profile information (if you sign in with Facebook, X, etc.)

Information We Collect Automatically:

• IP address and location data

• Device information (browser type, operating system)

• Usage data (pages visited, features used, time spent)

• Cookies and tracking technologies

Information from Third Parties:

• Public databases

• Social media platforms

• Marketing partners

Important: We do NOT collect sensitive information like racial origin, religious beliefs, or health data. We do NOT knowingly collect information from anyone under 18 years of age.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Create and manage your account

• Process orders and payments

• Provide customer support

• Send service updates and notifications

• Send marketing communications (you can opt out anytime)

• Send text messages related to your account and services

• Improve our services and user experience

• Prevent fraud and maintain security

• Comply with legal requirements

• Display personalized advertising

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Service providers (like Stripe for payments, Google Analytics for website analytics)

• Business partners (during mergers, acquisitions, or asset sales)

We do NOT sell your personal information to third parties for marketing purposes.

4. SMS/TEXT MESSAGING TERMS

By providing your mobile phone number and opting in to receive text messages from Turbo Visuals LLC, you consent to receive automated marketing and transactional text messages from us at the phone number provided. Consent is not a condition of purchase.

Message Frequency & Charges:

• Message frequency varies depending on your account activity and the services you use

• Message and data rates may apply based on your mobile carrier plan

• Carriers are not liable for delayed or undelivered messages

How to Opt Out:

• Text STOP, UNSUBSCRIBE, END, CANCEL, or QUIT to any message to stop receiving SMS messages

• After opting out, you will receive one final confirmation message

• You may continue to receive account-related messages necessary for service delivery

Help & Support:

• Text HELP to any message for assistance

• Email us at [email protected]

• Visit https://turbovisuals.com/contactus

Mobile Information Sharing:

Your mobile phone number and SMS opt-in data will never be shared with third parties or affiliates for their marketing purposes. We may share information with service providers and subcontractors solely to support customer service and message delivery.

Supported Carriers:

Our SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, and others. Check with your carrier for specific coverage and rates.

5. COOKIES & TRACKING

We use cookies and similar technologies to:

• Keep you logged in

• Remember your preferences

• Analyze site usage

• Deliver personalized ads

You can control cookies through your browser settings. We use Google Analytics and may use remarketing features.

Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

6. DATA RETENTION

We keep your information as long as you have an account with us, or as required by law. When you delete your account, we'll remove your data from active systems, though some information may remain in backups for fraud prevention and legal compliance.

7. DATA SECURITY

We use reasonable security measures to protect your information, including encryption and secure servers. However, no internet transmission is completely secure. Use our services in a secure environment and protect your login credentials.

8. YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your account and data

• Opt out of marketing emails (click "unsubscribe" in any email)

• Opt out of SMS messages (reply "STOP")

• Control cookie preferences

• Withdraw consent at any time

To exercise your rights:

• Visit https://turbovisuals.com/contactus

• Email [email protected]

9. STATE-SPECIFIC RIGHTS (U.S. RESIDENTS)

If you live in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have additional rights including:

• Right to know what data we collect and how it's used

• Right to request deletion of your data

• Right to opt out of data sales or sharing (we don't currently sell data)

• Right to non-discrimination for exercising your rights

• Right to correct inaccurate information

• Right to appeal our decision if we decline your request

California Residents - "Shine The Light" Law:

California residents can request information about personal information disclosed to third parties for direct marketing purposes. Contact us using the information below to make such a request.

Do Not Track Signals:

We respond to "Do Not Track" signals as required by applicable law. Currently, there is no uniform standard for DNT recognition, so our response may vary by jurisdiction.

10. CHILDREN'S PRIVACY

Our services are not intended for anyone under 18 years of age. We do not knowingly collect information from minors. If we learn we have collected information from someone under 18, we will promptly delete it. If you believe we have information from a minor, contact us at [email protected].

11. UPDATES TO THIS POLICY

We may update this policy from time to time. We'll notify you of major changes via email or a notice on our website. The "Last updated" date at the top shows when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: [email protected]

Web: https://turbovisuals.com/contactus

Mail:

Turbo Visuals LLC

3592 Trail Ridge Rd

Middleburg, FL 32068

United States

We believe privacy should be straightforward. If you have questions, we're here to help.